Tech Support in North Central Arkansas
Serving Homes and Businesses in Izard, Fulton & Sharp Counties.
We provide professional tech services you can count on, whether you need computer repair, ongoing IT support, or help getting your systems running right. Local, honest, and easy to work with.
Services We Offer
Business IT
Home Support
Computer Repair
Web Solutions
Custom Dev
Partnerships
Ozarks-Based. Region-Wide Support. Remote When Needed.
We’re rooted in the Ozarks and serve the nearby towns listed below in person. We’ve also helped folks in towns a little farther out when scheduling allows. For everyone else, we’ve got reliable remote tools that let us help no matter where you are.
Big-City Experience, Small-Town Values
At Hegnauer.io, we’re a family-run tech firm offering honest, reliable tech help to homes and businesses across Izard, Fulton, Sharp, and surrounding counties. From computer repairs and Wi-Fi setups to secure backups and business IT, we bring professional know-how with a neighborly touch. We’re local, we’re easy to reach, and we treat every job like it’s for family.
We fix what’s broken, protect what matters and help you get the most from your tech without the fluff.
No outsourced call centers. No press-1-for-this. When you reach out, you get the folks who do the work, and live down the road.
We keep it simple and fair. No padded bills, surprise fees or jargon. Just the service you need at a price that makes sense.
We know how frustrating tech can be, we’ve been on the other side. So we built the kind of service we’d want to use ourselves.
Work We've Done
We’ve built sites for local businesses, trades, and community projects — each one custom-fit, built to last, and backed by real support. Take a look at some of our work below.
What do your services cost?
We keep it straightforward. Residential work is billed hourly or flat-rate depending on the job. Business clients typically go on a monthly plan that covers support, maintenance, and monitoring. No surprise fees, no jargon—just honest pricing for real work.
Does the monthly service fee include new hardware purchases?
Hardware is separate. We’ll help you choose solid, affordable equipment when you need it, but you’re only paying for what you actually buy—no bundling or upsells.
How do we get in touch when we need help?
Call, text, or email us directly. No call centers, no ticket systems, no long wait times. You’re talking to us—real people who live nearby and actually do the work.
Will I lose control over our systems if we work with you?
Not at all. You stay in control. We’re here to support and manage things, not take over. You’ll always have full access to your accounts and systems.
Is it safe to give your company access to our network and data?
Absolutely. We use secure tools and follow best practices to keep your data protected. You’ll know exactly what we’re accessing and why. We treat your privacy like it’s our own—because we live and work in the same community you do.
Will working with you mean we have to upgrade all our hardware and software?
Absolutely. We use secure tools and follow best practices to keep your data protected. You’ll know exactly what we’re accessing and why. We treat your privacy like it’s our own—because we live and work in the same community you do.
How much do I need to be involved once we partner with you?
That’s up to you. Some clients want regular check-ins; others prefer we just handle it. Either way, you’ll get clear updates, full transparency, and support that fits your style—not ours.