About

We’re Hegnauer.io, a husband and wife team offering dependable IT support and digital services for businesses, schools, families, and organizations across the Ozarks.

With a background in web development, systems integration, tech repair, and cybersecurity, we help our clients take control of their technology, whether that means building a website, cleaning up slow machines, securing a network or finally sorting out years of patchwork fixes. If it plugs in, logs in, or backs up, we can help.

We spent years working in fast-paced tech roles before choosing to put down roots in the Ozarks, where we could raise our kids, build a homestead, and bring real capability to a place that deserves better options. Around here, you shouldn’t have to wait for someone to drive three hours from Little Rock just to get your network looked at.

Our work is built on clear communication, honest pricing, and showing up when we say we will. You won’t find vague answers or slow responses here, just straightforward support, explained in plain language, and done right the first time.

  • Hallie Hegnauer

    Co-Founder & Client Solutions
    Hallie leads operations and client strategy. With a background in digital marketing, project coordination, and systems planning, she helps clients clarify their goals and build solutions that actually work—without unnecessary complexity. Whether she’s mapping out a long-term strategy or managing day-to-day support, Halie brings organization, clear communication, and a focus on outcomes to every job.
  • Brent Hegnauer

    Co-Founder & Technician
    Brent handles the technical side, with over two decades of experience in IT management, web development, systems integration, and devops. He’s the one digging into messy problems, connecting tools that don’t want to talk to each other, or quietly rebuilding systems from the ground up. From networks to websites to local machines, Brent focuses on practical, secure solutions that stand up to real-world use.

Extended Team

  • Junior Techs

    Systems Disruption Division
    Experts in initiating surprise maintenance and selective feature testing.
  • Astro

    Director of Perimeter Security
    Loyal, quiet, and keeps an eye on everything outside.
  • Doc

    Advisor, Onsite Navigation Safety
    Massive, gentle, and frequently stationed in the least ideal spot.
  • Glitch

    Consultant, Containment Integrity
    Routinely bypasses barriers and identifies structural weaknesses daily.
  • Patch

    Consultant, Grounds Logistics
    Removes weeds, relocates tools, and revisits spots just cleared.
  • Kernel

    Supervisor, Morning Operations
    Enforces wake-up routines and performs unapproved inventory inspections.